Operator comments & deviations

The torque settled on the third attempt. That needs to be on record.

The task shows completed. The deviation doesn't.

Operators add a comment to any task before marking it complete — in plain text, on the same screen, in ten seconds. The observation is timestamped and saved to the run record. The data shows you where something went long. Only the operator can tell you why.

What disappears when there's nowhere to write it down

Each one is a deviation that happens, gets handled, and vanishes — with no trace in the run record.

The value passed — barely

Torque spec is 45 Nm. The operator got 47 on the third attempt. Task shows completed.

That borderline result is now invisible. There's no flag, no note, no way for the next person to know it took three passes. If the tool is drifting, it'll drift further — and nobody has a record of when it started.

The debrief with no answers

Something went wrong on Task 4. The engineer asks what happened.

The operator who ran it is already on the next job. The best anyone can offer is a shrug and a theory. Nothing is written down, nothing is acted on, and the next run of this changeover starts from the same blank slate.

The pattern nobody can prove

The CI engineer suspects the seal swap is consistently causing rework.

There's no data to confirm it — just a recurring issue and a gut feeling. Without operator observations captured at the step level, the improvement case has no evidence. The standard stays unchanged.

The operator leaves a note. The engineer reads it in the run record.

A comment in ProChangeover is one field, on the task execution screen, available before the operator marks the task complete. There's no structured form, no separate deviation log. The operator writes what they observed — including any value they measured — in plain text and marks the task done. The run continues.

After the run, flagged tasks are visible in the post-run record alongside the rest of the run. The engineer opens it and sees which steps had operator observations and exactly what was noted — without interviewing anyone. That's a different starting point for a post-run review than "does anyone remember what happened on the third step?"

Line 3 · SKU-A → SKU-B

Task in progress

Torque clamp bolts to spec

Operator

In progress

Comment — value & observation

optional

47 Nm— required three passes before torque settled. Check wrench calibration.

Timestamped · attached to this task · saved with run record

The operator writes the measured value directly in the comment alongside the observation.

From a single observation to a confirmed pattern.

A single operator comment on a single run is useful context. The same comment recurring across 6 runs of the same changeover is something different — it's a pattern that now has evidence behind it.

Before ProChangeover, the SMED improvement cycle for a CI engineer started with interviews: "Does anyone know why that step keeps running long?" The answer depended on who was available, what they remembered, and whether it had happened recently enough to still be front of mind.

With operator comments captured at the task level across every run, the cycle starts differently. The engineer opens the run history, filters to a task, and reads what operators wrote across the last 8 runs. If the same observation appears on 6 of them, that's not a theory — it's a case for replacing the wrench or tightening the spec.

The operators were already noticing it. Now you have a record of it.

Torque clamp bolts to spec

Last 8 runs · Line 3

6 of 8 flagged

"47 Nm — required three passes before torque settled. Check wrench calibration."

Same wrench issue flagged across 6 runs. Action: schedule calibration or replacement.

After your first run you'll have:

Your next improvement case starts with evidence, not a hunch.

Set up one changeover, run it once. Every operator observation is captured, timestamped, and attached to the task — so the run record already has answers when the review starts.

  • Timestamped sign-off record

    Audit-ready from run one

  • Gantt timeline of every task

    See exactly where time was lost

  • A repeatable standard

    Not dependent on whoever showed up today

7-day free trial · Self-serve setup · No IT project required